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PUSH FOR LIFE

Cancellation & Return Policy

Thank you for choosing PUSH For Life.  It is our aim to provide excellent customer service.

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Course Cancellations

*Please note that beginning June 1, 2023 there will be a 4% fee for all cancelations and refunds processed through our website. 

 

Cancellation 7 business days before your course:

We will happily provide a refund for the in-class portion of a course that was cancelled  7 business days (or greater) prior to the scheduled in-class  training (less a 4% processing fee).

Cancellation 3 - 6 business days before your course:

If a course registration is cancelled by the participant during this timeframe there will be an administrative charge of $45 per participant and the remaining in-class portion of funds will be returned.

Cancellation less than 2 business days before your course:

 We will not be able to offer a refund with less than 2 business days notice of cancellation. 

Course Cancellations by Push For Life:

When it is determined that a course has not reached minimum capacity, or the instructor has become unavailable due to illness or emergency, participants will be given the opportunity to reschedule.  If rescheduling is not agreeable the participant will receive a full refund for the in-class portion of their training.  Participants will be notified of cancellation via the email provided at the time of registration.

Cancellations due to illness:

Participants who have cancelled (on or before the day of their course) due to illness will be asked to reschedule their training in the following 90 days. If a participant has not rescheduled during this time they will forfeit any payment they have made towards their training. If the participant requires rescheduling more than once they will be required to pay an administrative fee of $45.

"People who have COVID-19 symptoms should isolate (stay away from others) until you do not have a fever and your symptoms have been getting better for at least 24 hours (or 48 hours if you have nausea, vomiting or diarrhea)."  Kingston Public Health

Return Policy

*Please note that beginning June 1, 2023 there will be a 4% fee for all cancelations and refunds processed through our website. 

Shipping & Receiving:

Push For Life ships health & safety equipment throughout Ontario Canada. Items will be shipped within 7 days of purchase.  Purchacers will be notified of any delays due to inventory scarcity or backorders.

 

Returns (when applicable) can be sent to 49 Grove St, Belleville ON K8P 1W1.  When an item has been received, a refund will be provided should the item meet the criteria of our return policy.  We do not accept cash on delivery packages.

To inquire about this policy please contact us 1-888-225-3381.

First Aid Kits, AEDs,  and Accessories:

All AEDs and their accessories are final sale.  We are pleased to assist purchasers with contacting the manufacturer about any faulty equipment that requires attention.

*Local - Belleville, Kingston and surrounding areas (50 kms)

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