Cancellation & Return Policy

Course Cancellations

*Please note that beginning June 1, 2023 there will be a 3% fee for all cancelations and refunds processed through our website. 

Cancellation 7 business days before your course:

We will happily provide a refund for the in-class portion of a course that was cancelled  7 business days (or greater) prior to the scheduled in-class  training.

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Cancellation 3 - 6 business days before your course:

If a course is cancelled during this timeframe there will be an administrative charge of $45 per participant and the remaining in-class portion of funds will be returned.

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Cancellation less than 2 business days before your course:

Unfortunately we will not be able to offer a refund with less than 2 business days notice of cancellation.

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Course Cancellations by Push For Life:

When it is determined that a course has not reached minimum capacity, or the instructor has become unavailable due to illness or emergency, participants will be given the opportunity to reschedule.  If rescheduling is not agreeable the participant will receive a full refund for the in-class portion of their training.  Participants will be notified of cancellation via the email provided for registration.

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Cancellations due to illness:

Participants who have cancelled (on or before the day of their course) due to illness will be asked to reschedule their training in the following 90 days. If a participant has not rescheduled during this time they will forfeit any payment they have made towards their training. If the participant requires rescheduling more than once they will be required to pay an administrative fee of $40.

Participants are asked to wait 5 days after testing positive for COVID-19 to attend any in-class training, and the participant must by free from any symptoms and be able to pass the COVID-19 screening questions/disclosure 24 hours prior to attending.  Participants are asked to wear a mask if they have tested positive for COVID-19 in the past 10 days.