PUSH FOR LIFE
Cancellation & Return Policy
Thank you for choosing PUSH For Life. It is our aim to provide excellent customer service.
Cancellation 7 business days before your course:
We will happily provide a refund for the in-class portion of a course that was cancelled 7 business days (or greater) prior to the scheduled in-class training.
Cancellation 3 - 6 business days before your course:
If a course is cancelled during this timeframe there will be an administrative charge of $45 per participant and the remaining in-class portion of funds will be returned.
Cancellation less than 2 business days before your course:
Unfortunately we will not be able to offer a refund with less than 2 business days notice of cancellation.
Course Cancellations by Push For Life:
When it is determined that a course has not reached minimum capacity, or the instructor has become unavailable due to illness or emergency, participants will be given the opportunity to reschedule. If rescheduling is not agreeable the participant will receive a full refund for the in-class portion of their training. Participants will be notified of cancellation via the email provided for registration.
Pandemic Considerations for COVID-19:
All participants will be required to fill out a digital COVID disclosure before attending their in-class training.
Messaging will be sent to participants via email regarding all public health measures that they are required to adhere to, including masking, vaccination and distancing. These guidelines are updated as government messaging changes and may be individual to particular locations and/or buildings.
Participants who have cancelled (on or before the day of their course) due to illness will be asked to reschedule their training in the following 90 days. If a participant has not rescheduled during this time they will forfeit any payment they have made towards their training. If the participant requires rescheduling more than once they will be required to pay an administrative fee of $40.
Participants are asked to wait 14 days after testing positive for COVID-19 to attend any in-class training, and the participant must by free from any symptoms and be able to pass the COVID-19 screening questions/disclosure 24 hours prior to attending.
Shipping & Receiving:
Push For Life ships health & safety equipment throughout Ontario Canada. Items will be shipped within 7 days of purchase. Purchacers will be notified of any delays due to inventory scarcity or backorders.
Returns (when applicable) can be sent to 49 Grove St, Belleville ON K8P 1W1. When an item has been received, a refund will be provided (less the cost of shipping) should the item meet the criteria of our return policy. We do not accept cash on delivery packages.
To inquire about this policy please contact us 1-888-225-3381.
First Aid Kits and Safety Supplies:
Refunds are available for *local returns with unopened merchandise within 7 business days of purchase.
AEDs and Accessories:
All AEDs and their accessories are final sale. We are pleased to assist with purchasers with contacting the manufacturer about any faulty equipment that requires attention.
*Local - Belleville, Kingston and surrounding areas (50 kms)